21st national forum on quality improvement in health care. Dec 6-9, Orlando, Florida.
IHI Global Trigger Tool for Measuring Adverse Events White Paper (Second Edition). UPDATED May 2009.
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (2nd Edition). Langley GL, Nolan KM, Nolan TW, Norman CL, Provost LP. San Francisco, California, USA: Jossey-Bass Publishers; 2009 [Book recommendation].
Infection Prevention Plus Measures Toolkit. Kaiser Permanente. Oakland, California, USA.
Scottish Patient Safety Programme.
STate Action on Avoidable Rehospitalizations (STAAR) Initiative.
Summer reading list.
Website: Hospitals in Pursuit of Excellence.
‘Hospitals in Pursuit of Excellence, sponsored by the American Hospital Association Quality Center, features field-tested practices and proven strategies to advance hospital leaders’ ongoing efforts to achieve performance excellence.’
[links to external webpages]