HealthGrades sixth annual patient safety in American Hospitals Study. Golden, CO: HealthGrades, Inc.; April 2009. Free full text.
Serious reportable events in Massachusetts acute care hospitals: January 1, 2008–December 31, 2008. Executive Office of Health and Human Services, Department of Public Health, Bureau of Health Care Safety and Quality. Boston, MA: Commonwealth of Massachusetts; 2009. Free full text.
Taking the lead in patient safety: how healthcare leaders influence behavior and create culture. Krause TR, Hidley J. Hoboken, NJ: Wiley; 2008. ISBN: 9780470225394.
Transitions of care consensus policy statement American College of Physicians-Society of General Internal Medicine-Society of Hospital Medicine-American Geriatrics Society-American College of Emergency Physicians-Society of Academic Emergency Medicine. Snow V, Beck D, Budnitz T, et al. J Gen Intern Med. 2009 Apr 3; [Epub ahead of print].
Website: Getting Safer Care (Agency for Healthcare Research and Quality). 'Provides informational materials to help patients and their families avoid medical errors and receive quality care.'
Website: IHI open school for health professions. Online courses and resources, designed to serve a community of learners.
Website: Patient Safety Toolkits & E-learning Packages (NPSA). 'A range of tools and e-learning packages designed to support patient safety education and training at local level.'
[links to external webpages]