Complaints need to be central part of providing safe, compassionate care - news release.
http://www.nhsconfed.org/PressReleases/2009/Pages/Complaints-central-providing-safe-compassionate-care.aspx
Steve Barnett appointed Chief Executive of the NHS Confederation – news release.
http://www.nhsconfed.org/PressReleases/2009/Pages/Steve-Barnett-appointed-Chief-Executive.aspx
Stopping errors in the first place is the key – news release.
http://www.nhsconfed.org/PressReleases/2008/Pages/Stopping-errors-in-the-first-place-is-the-key.aspx
Healthcare Improvement Scotland gathers the latest in quality improvement, innovation and adopted best practice. This bulletin brings you research, resources and publications from across the international improvement community. Follow our posts and keep up to date on the improvement methodologies, techniques and policies influencing your healthcare.
