Case study – the crowded clinic.
"Hospitals in Pursuit of Excellence, sponsored by the American Hospital Association Quality Center, features field-tested practices and proven strategies to advance hospital leaders’ ongoing efforts to achieve performance excellence." [website]
IHI expedition - preventing venous thromboembolism in hospitalized patients: risk assessment. Starts 21 July 2009.
IHI White paper 19. increasing efficiency and enhancing value in health care: ways to achieve savings in operating costs per year.
Improvement report. Champions Improve Staff Education and Compliance with Pressure Ulcer Prevention Strategies.
Improving safety and reliability in the physician office – web and action [web-based program beginning 22 July].
International Forum on Quality and Safety in Health Care 2009 – free video.
Multidisciplinary rounds: critical care unit nurse handoff tool.
Passport: “IHI’s new easy-access membership program, designed to help hospitals make the most of the Improvement Map.”
Policy on sharing IHI content.
Preview of the IHI Improvement Map.
Quality matters: solutions for a safe and efficient emergency department. Welch SJ. Oakbrook Terrace, Illinois: Joint Commission Resources; 2009 [book recommendation].
Script to orient patients and families to family activated safety team (FAST).
Tools - exercise: care of adults
[links to external web pages]