Customer services and change management skills development – NPSA tender.
http://www.npsa.nhs.uk/corporate/working-with-us/tenders/customer-services-and-change-management-skills-development/
Free e-learning module providing guidance on the safe use of injectable medicines.
http://www.npsa.nhs.uk/corporate/news/free-e-learning-module-providing-guidance-on-the-safe-use-of-injectable-medicines/
Guidance issued on improving patient safety in mental health and learning disability services.
http://www.npsa.nhs.uk/corporate/news/guidance-issued-on-improving-patient-safety-in-mental-health-and-learning-disability-services/
Publication of organisation level patient safety incident reports. For the first time, from February 2009 the NPSA is proposing to publish organisation level data on incidents reported to the Reporting and Learning System (RLS).
http://www.npsa.nhs.uk/nrls/patient-safety-incident-data/organisation-reports/
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