AHRQ

The international essentials for quality and patient safety. Oakbrook, IL: Joint Commission International; 2008.
http://www.psnet.ahrq.gov/resource.aspx?resourceID=8662

Nora Institute for Surgical Patient Safety – website. American College of Surgeons.
http://www.psnet.ahrq.gov/resource.aspx?resourceID=8654

Patient-centered care improvement guide. Picker Institute.
http://www.psnet.ahrq.gov/resource.aspx?resourceID=8661

PSO Privacy Protection Center. This web site supports AHRQ implementation of the Patient Safety and Quality Improvement Act of 2005 by providing technical assistance and educational materials to Patient Safety Organizations.
http://www.psnet.ahrq.gov/resource.aspx?resourceID=8589

Windows into safety and quality in health care 2008. Sydney, Australia: Australian Commission on Safety and Quality in Health Care; 2008.
http://www.psnet.ahrq.gov/resource.aspx?resourceID=8652