Conflict Engagement Training for Health Professionals: Recommendations for Creating Conflict Competent Organizations
This resource presents an overview of current "best practices" for creating conflict competent organizations, and includes a review of the literature and input from experienced professionals who provide training to health care organizations.
This resource presents an overview of current "best practices" for creating conflict competent organizations, and includes a review of the literature and input from experienced professionals who provide training to health care organizations.
$10 Million in Savings: Reducing Hospital Operating Expenses While Improving Quality July 2010 (Conference)
This two-day seminar will take place in Cambridge, Massachusetts, on July 27-28, 2010.
Helping leaders blink correctly: Split-second decisions have patient safety implications (Part 1)
This article describes two of four necessary skills health care leaders need to develop in order to "blink" appropriately (i.e., make decisions based on robust analysis and interpretation of data): understanding the messiness of improving health care, and determining why you are measuring.
International Forum on Quality and Safety in Healthcare 2011 (Conference)
The 2011 International Forum on Quality and Safety in Healthcare, co-sponsored by IHI and the BMJ Publishing Group, will be held April 5-8, 2011, in Amsterdam, The Netherlands.
Partnership for Healthcare Excellence (Website)
The Partnership for Healthcare Excellence offers numerous resources (e.g., fact sheets, posters, videos) for patients, physicians, hospitals, employers, and community organizations to educate and engage patients more directly in their own care. Example resources include questions to ask at a doctor's appointment, medication safety, infection prevention, comparing hospitals, and end-of-life planning.
