22nd annual national [ie US] forum on quality improvement in health care. December 5-8, 2010, Orlando, Florida.
Improvement report: decreasing the incidence of antibiotic resistant infection and colonization in the ICU: a multidisciplinary collaborative. Maine Medical Center, Portland, Maine, USA.
Improvement story. Baptist Memorial Health Care: mapping the way to better quality.
Passport awareness toolkit. To make the most of your passport membership, use the passport awareness toolkit to inform your entire organization of the invaluable tools, resources, and access to experts available to help meet some of your biggest challenges.
Plus: Samples of passport members-only tools and resources.
Roadmap to cost containment: The Massachusetts Health Care Quality and Cost Council Final Report. Boston: Massachusetts Health Care Quality and Cost Council; October 2009. [full report available free as PDF].
To err is human: building a safer health system. Kohn LT, Corrigan JM, Donaldson MS, eds. (Committee on Quality of Health Care in America, Institute of Medicine). Washington, DC, USA: National Academies Press; 1999.
Links to external web pages.