Breakthrough series college. April 14-16 2010. Boston, Massacussetts.
Chapter call schedule - September 2009 – August 2010.
Check a box. save a life: the first global sprint to improve health care. "Our leaders look to us to spread the importance of changing the quality of care for our patients. On October 22nd, we held two national webcasts to discuss the first opportunity for all Chapters to unite for a common cause, help spread the WHO Safe Surgery Checklist, and work to implement, measure, or raise awareness of its use." [IHI description / webcasts]
Disclosure of adverse events to patients annotated bibliography. [log in to download tool]
Disclosure and apology: what's missing? advancing programs that support clinicians. Carr S. Medically Induced Trauma Support Services; November 2009. [free full text download]
Expedition, improving your HCAHPS score through patiented-centered care. [begins 1 December 2009]
Hospital to home (H2H): excellence in transitions. "An initiative of the American College of Cardiology and the Institute for Healthcare Improvement, Hospital to Home (H2H) is a national improvement initiative that aims to reduce unnecessary readmissions and improve care transitions for cardiovascular patients. The goal is to reduce all-cause readmission rates among patients discharged with heart failure or acute myocardial infarction by 20 percent by December 2012." [IHI description / external website]
Improvement advisor – professional development program. September 28 – October 1, 2010. A “ten month development and support program.”
Informed Patient Institute. [external website]
Leadership response to a sentinel event: respectful, effective crisis management. [an IHI resource pack - downloads]
MRSA bacteraemia: presentation at 2nd World HAI Forum. “This presentation at the 2nd World HAI Forum in September 2009 provides reports from the US, England, Denmark, Germany, France, and Switzerland that show progress is being made to reduce MRSA infections.” [IHI description / website]
Patient safety executive development program. March 11 -17th, 2010. Boston, Massachussets. [7 day programme]
Profiles of high-performing patient- and family-centered academic medical centers: case studies. [Picker Institute]
Links to external web pages.
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