Patient safety awareness week tips and tools. Joint Commission urges patients, families to be involved and informed
http://www.jointcommission.org/NewsRoom/NewsReleases/nr_030609.htm
Joint Commission - survey activity guide for health care organizations
http://www.jointcommission.org/NR/rdonlyres/481CE5EA-D02C-46C3-AA5F-DF328FE13174/0/HealthCareOrganizationSAG2009_Feb09Update.pdf