http://www.institute.nhs.uk/service_transformation/quality_improvement/quality_improvement%3a_theory_and_practice_in_healthcare.html?utm_source=newsletteraugust08&utm_medium=email&utm_term=quality
For the NHS Institute for Innovation and Improvement’s catalogue please see:
http://www.institute.nhs.uk/index.php?option=com_joomcart&Itemid=194&main_