Assessing independent sector performance
http://www.hsj.co.uk/goodmanagement/bestpractice/2008/05/assessing_independent_sector_performance.html;jsessionid=0DB637E9E5DB3B628FEF12A43AD496D1
Patient Safety Congress 2008: Ann Keen urges staff to champion safety
http://www.hsj.co.uk/news/2008/05/patient_safety_congress_2008_ann_keen_urges_staff_to_champion_safety.html